The ConfigMgr Accidental DBA

Or, Be Your Own DBA!

An Administrator for Microsoft System Center Configuration Manager (ConfigMgr) either becomes the lead administrator for ConfigMgr because it was planned, or unplanned.

Once they assume control of ConfigMgr, in most cases, they are now the DBA (Database Administrators) as well.


If the ConfigMgr administrator role was planned, then fantastic! The assumption is made that with this planning the admin understands what is required to properly administer the SQL Server component. If the SQL Server component was not really considered, (I’ve seen this a few times) then this article could still help.

After all, ConfigMgr is an application (granted a complex application) that uses SQL Server as the backend to store information on clients, inventory, settings, packages, applications, etc.

If the ConfigMgr administrator role was unplanned – as in; “Your manager reports that Sam the lead ConfigMgr admin left the company to pursue making a fortune as a consultant, and you (Jane) from the help desk have been promoted to lead ConfigMgr Admin (sorry Jane ;)”. Although it could be a great opportunity for Jane. Not only is the newly minted ConfigMgr admin responsible for the CM product, they are now responsible for SQL Server.

The Accidental DBA, or Involuntary DBA, now has to administer SQL Server.

There is another consideration in writing this article, in some companies, the DBA’s administer ALL SQL Server instances. Sometimes the existing DBA’s do a great job at this, other times the DBA will start locking things down to the point where ConfigMgr no longer works, and CM admins can no longer do their jobs!

Another case reported in the community; the DBA team would take longer than 1 week to restore a CM database for Disaster Recovery. In a hierarchy, the database MUST be restored within 3-4 days. A restore greater than 1 week would be completely unacceptable (to me).

A subtitle for “The ConfigMgr Accidental DBA” could be “Be your own DBA!”. Take control of the ConfigMgr SQL Server instance and manage it yourself. If you are new to SQL Server, this article will help you.

IMO, this would be a great use case to start managing your own CM SQL infrastructure.

Now what?

The DBA (Database Administrator) role does require some unique skills. The remainder of this article is providing resources and links (which will likely be updated over time) to assist.

Some immediate suggestions:

Define very clear RTO and RTO guidelines, these will greatly help your ability to recover.

  • RTO – Recovery Time Objectives (how long will it take)
  • RPO – Recovery Point Objectives (how much data can I afford to loose)

Create a backup plan. Immediately!

Where to start?

Community articles

SQLSkils has a fantastic set of guides written for SQL Server. Writing by leading industry experts, these guides are designed to be consumed 1 day at a time for 30 days. If you are just starting out, you NEED to read and implement the SQL Server Backup section first.

Troubleshooting SQL Server: A Guide for Accidental DBAs – a free ebook is available from Redgate (some awesome tools for SQL BTW), while dated, it still contains information relevant to supporting SQL Server today.

Configuration Manager SQL Server Backup guidelines – make sure you have solid backups in place. Be sure to test restores on a regular basis.

Optimizing SQL Server for ConfigMgr – hey, it’s my blog. You’ll want to get very familiar with Ola Hallengrens’ solution. Once you have a handle on backup, you want it to run fast, right?

Microsoft SQL Server Versions List – Monitor for, and apply updates for SQL Server.

DBATools – PowerShell module. Automate SQL Server tasks…

Community support

Twitter – post your SQL related question with a #sqlhelp hashtag and you should get some assistance.

Member Note: You’re in the right place to get answers from a pretty huge community of SQL Server DBAs – that is invaluable.

Microsoft SQL Server support forums

Community suggestions

In preparing this article, I polled the twitter alias asking what the Accidental DBA needs to know. Some of these points I’ve touched on. For the thread, click here.

Notes from the Twitter alias and SQLSkills link:

You can’t do much better than starting here … -I would add that you should choose the order that suits you best (imho backups should be first!) #sqlskills #sqlhelp [Mark Broadbent @retracement]

Make sure you set your backup schedule so that you can meet your RTO and RPO. And test your restores. Your backups aren’t any use if they won’t restore. [Frank Gill @skreebydba]

For testing restores, sp_DatabaseRestore is handy, as you can do the restore, run CHECKDB, then drop the restored DB after in a few lines of tSQL. That reduces the space requirements if you perform for each DB serially. Working on a blog post to share an example. [Allen McGuire @SQLTrooper ] + next as well.

If you do it in an Agent job, you can have output files for each DB tested on top of the steps being logged to the CommandLog – part of the free Ola backup/maintenance solution (which sp_DatabaseRestore relies on anyway).

Posted in DBA, SCCM, SQL Server | 2 Comments

MMS 2019–Planned Sessions


Are coming to one of the premier System Center Configuration Manager events, MMS 2019 (Midwest Management Summit)?

If so, consider coming to see Benjamin Reynolds and myself for one or all of the following sessions. Stop by and say hello.

AMA – Ask Me Anything

Note: we first ran one of these sessions at the MMS Desert Edition and it was very well received. Bring your questions!

Have a question about SQL, T-SQL, Reporting, or SQL/Site Server HA? Now’s your chance to ask Steve and Benjamin anything you want!
What you will learn:

  • SQL (basic or advanced)
  • SSRS
  • Power BI
  • SQL Server HA (Availability Groups)

SQL Performance turning techniques for ConfigMgr and more!

Note: we’ll likely cover suggested server and SQL Server configuration as well.

Have you ever had SQL queries that ran slow, and weren’t sure what to do? Learn techniques, tips and tricks on how to enhance your SQL Server query performance. How to troubleshoot, available tools, extended events, execution plans and more!
What you will learn:

  • Troubleshooting techniques
  • What makes a bad vs. good query?
  • Indexes – how to identify and how to use?
  • Extended events

HA for ConfigMgr/SQL Server Update

Have you wondered about SQL Always On Availability Groups? What is it? How does SQL Server High Availability benefit your environment? What considerations are involved in the design? How do you install it? Learn how can you use this to extend ConfigMgr high availability capabilities. Tips and tricks. Come learn the latest update to this technology from two industry experts.
What you will learn:

  • SQL High Availability Options – FCI vs Always On Availability Groups
  • Efficiently moving the ConfigMgr DB to an Availability Group
  • ConfigMgr HA
Posted in MMS, MMS 2019 | Leave a comment

SSRS ReportServer log file uncontrolled growth

When installing SSRS, there are two databases that get installed (default); ReportServer and ReporServerTempDB.

With SSRS, whether for SCCM or reporting in general, by default the ReportServer database Recovery model is enabled as FULL. Which means that all activity in the ReportServer database will get logged to the transaction file.

The side affect of this, the Transaction log file can get quite large with time. Recently, I assisted a client with a low disk space issue on a logical drive. After research, we determined that the ReportServer transaction log file had grown quite large… >60GB in size.

The fix? Change the ReportServer database  Recovery model to Simple. To reclaim the space on disk, shrink the ReportServer transaction log file.

To back up the ReportServer database, and perhaps custom reports; DO enable regular database backups, here is one approach.

To change the recovery model, from SSMS, right click the ReportServer database > Properties. Click on Options, then change the Recovery Model to Simple. Then, OK.


To shrink the Transaction log file, right click the ReportServer database > Tasks > Shrink > Files


From the Shrink file dialog, choose file type of LOG. Shrink action of Release Unused space, then OK.


Note: Thanks Ken. Smile

Posted in SCCM, SQL Server, SSRS | Leave a comment

Microsoft MVP Anniversary – 23 years!

In cleaning out some old paperwork, I re-discovered my original MVP award letter, dated 12-13-1995. Yes, it was a real letter, mailed to me!


The following year, this letter from Bill Gates was included. Some very insightful comments here… one I like:

“The interactive network will allow us to work together, to instantly communicate with each other, and stay connected, no matter where we are.”

Quite a profound statement given it was 1996, and I received a letter from Microsoft the year before!


It has been an amazing 23 years, have met a LOT of really nice people during this time. Being part of the community has had a very positive impact on my career.

I’ll also offer a shout-out to the MVP leads and the product teams that really value our opinions.

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SQL Server – Configure Backup on Availability Replicas

For a recent project, I needed to create a backup maintenance task for databases in a SQL Server Always On Availability group. In three separate AO environments.

Now there are several options available:

  • Use custom backup jobs
  • Use Ola Hallengren’s backup scripts
  • Use SQL Maintenance tasks

After investigating each of these options, I decided to use the SQL Maintenance tasks. Primary reason, the client won’t have to update Ola’s scripts as revisions take place, and I wanted to keep the solution simple and easily repeatable.

Using the SQL Maintenance Wizard, for each node in the SQL Availability Group, I created three (3) separate tasks.

The keys to making this work are:

  • Using a UNC location to backup the user databases and transaction logs files for each environment
  • Scheduling each SQL Server Agent Job to run at the same time
    • In the Always On environment, only one of the jobs will actually run

Here are the build notes:

SQL Server Backup

Important maintenance plan creation notes:

· Use default Availability Group backup priority options

· Use compression

· Create a folder for each database

· User Database(s) Transaction log file back up to *environment share*

· Create a folder for each database

1. On each node configure the following three maintenance plan backup tasks.

a. BackupSystemDBs

· System DB backups created locally (on each server)

· Schedule: Run daily @ 5:00PM

○ Retention 1 week


SQL Maintenance Task

b. BackupDB

· User Database(s) back up to *environment share*

· Use Copy-only database Option

· Note: For more information on copy-only database option

· Schedule: Run daily @ 6:00PM

○ Retention 1 week


c. BackupDBTrans

· User Database(s) Transaction log file back up to *environment share*

· Schedule: Run Hourly from 7:00PM to 5:30PM

○ Retention 48 hours


Reference: Configure Backup on Availability Replicas (SQL Server)

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Posted in High Availability, SCCM, SQL Server | Leave a comment

Failed to create Availability Group Listener

In implementing a SQL Server Always On availability group; I know I’ve run into this issue in the past, so figured I’d document the solution.

The Windows Server Failover cluster was properly created.

The SQL Server Always On Availability Group was created.

Adding the SQL Listener for the AOAG, and received the following:


Here is the error:



The WSFC cluster could not bring the Network Name resource with DNS name ‘<SQLAOAGName>’ online. The DNS name may have been taken or have a conflict with existing name services, or the WSFC cluster service may not be running or may be inaccessible. Use a different DNS name to resolve name conflicts, or check the WSFC cluster log for more information.

The attempt to create the network name and IP address for the listener failed. If this is a WSFC availability group, the WSFC service may not be running or may be inaccessible in its current state, or the values provided for the network name and IP address may be incorrect. Check the state of the WSFC cluster and validate the network name and IP address with the network administrator. Otherwise, contact your primary support provider. (Microsoft SQL Server, Error: 19471)

For help, click:


From Users and Computers MMC, enable Advanced Properties.

Pre-create the SQL AOAG Listener name in Active Directory.

Right check the SQL AOAG Listener name > Properties > Security tab

Add the Windows Server Cluster Name (for the SQL HA) Note: enable computer objects

Grant the Windows Server Cluster Name Full Control for the SQL AOAG Listener name

The create listener step should now work.

Posted in Always ON, High Availability, SQL Server | Leave a comment

Power BI Editions Explained

We’ve recently worked with a client to get clear on licensing requirements for Power BI.

Learned some interesting facts about Power BI versions that are a bit unclear on the Microsoft site, and wanted to share them as this *will* have an impact on creating Power BI Projects.

First, lets discuss Power BI Free vs Pro


This chart might give the impression that with Free edition, is it possible to consume PBI dashboards created by Pro users. This is not the case!

A non Pro user will get prompted to upgrade to PBI pro, they cannot access content unless they are a Pro user.


There are a couple of other options – read on…

How do we position our clients that want to use PBI with all employees? Or, perhaps externally with their clients?

Power BI offers Premium capacity model, which allows this sharing of PBI dashboards with other users. Effectively, each user in the company can have Power BI Pro functionality. Three service tiers are available. PBI Premium also optionally, includes a PBI report server.

Additionally, Power BI offers a Power BI Embedded model, this is another type of capacity model with six service tiers available with varying vCores. Targeted at companies that have developer resources, the PBI dashboard, published to the App workspace, can be pushed to an iFrame using .NET or JavaScript SDKs. This in turn can be used by non Pro users, and is only limited by the number of page renders per hour. Refer to the “How to plan capacity for Power BI Embedded” white paper for a description of v-cores. Pricing calculator.

Another option includes Power BI dashboards used in SharePoint Online. I’m including this one only for completeness. While you can embed PBI visuals in SharePoint Online, and user accessing this content must be either be  PBI Pro user, or the company is licensed for PBI Premium.

While planning a Power BI project, be sure the client understands the costs involved.

Posted in Power BI Report Server, PowerBI | Leave a comment