How to Uninstall Lync 2010 using ConfigMgr 2012

 

Once you’ve deployed Office 2013, with integrated Lync 2013; you may have noticed that Lync 2010 is still installed.

And, that Lync 2010 does not always uninstall cleanly.

Here’s how to remove Lync 2010.

Create a task sequence.

Add > General > Run command Line

Rename Name: Taskkill – Communicator

Copy/paste into the command line

taskkill /f /im communicator.exe /t

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For the first two steps, click option tab and enable "continue on error"

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Add > General > Run command Line

Rename Name: Taskkill – ucmapi.exe

Copy/paste into the command line

taskkill /f /im ucmapi.exe /t

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Add > General > Run command Line

Rename Name: Uninstall Lync 2010

Copy/paste into the command line

msiexec /x {81BE0B17-563B-45D4-B198-5721E6C665CD} /q

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Reference:

To locate MSI uninstall GUIDs:

When you install an Office 2010 suite or one of the stand-alone Office 2010 programs, one or more product codes, or GUIDs, are created in the following registry subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

From <http://support.microsoft.com/kb/2186281>

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3 Responses to How to Uninstall Lync 2010 using ConfigMgr 2012

  1. joel vasco says:

    Hi,
    I am trying your method with the 2 first steps. The Lync 2010 never closes. It closes only executing manually at CMD.

  2. Rick L says:

    I’m actually switching to Jabber and just want to uninstall Lync 2010. Can I just pop this into a batch file and create it as an ‘application’ and deploy it? Or what’s a good method? I just need to do the Lync uninstall, the Jabber installs will happen separately on a different date. Thanks.

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